Sean Eidt

Background

About Sean Eidt

I’m passionate about everything I do. Whether that’s spending time with my family, helping out in the community, or across my professional life - I make sure to savour each moment and make the most out of every situation. Building genuine connections with people and my surroundings brings me a lot of joy. Lucky for me, my role at iTacit is centred around building those relationships with a diverse mix of energetic clients and colleagues. As Director of Accounts and Client Success, I’m responsible for all customer relationships and lead our Customer Success team. Our team strives to ensure our customers are happy and that they get to experience the full power of our incredible platform. SERVICES I PROVIDE Employee Experience Software Learning Management Systems Employee Apps & Communication Digital Workplace Software L&D Insights Frontline Workforce Management System Retention & Engagement Solution in One Onboarding and Training Implementation Licensing and Compliance Solution Workforce eLearning Specialists Employee Communication App Recruitment and Onboarding WHO I WORK WITH Everyday, I get to work on amazing projects with my clients and colleagues, including: Front-line Clients Project Management L&D Leadership Multidisciplinary Personnel and Teams HOW I WORK By being actively engaged and truly caring about our clients, I develop genuine, lasting relationships built on respect. I don’t see clients’ problems or feedback as obstacles. They’re a natural part of the process. If we are not meeting our clients’ needs, we are not doing our jobs. It’s important to me that I work closely with our clients and show them how they can get more out of our platform. WHAT MAKES ME DIFFERENT? “No one cares how much you know until they know how much you care” Teddy Roosevelt said that. I wholeheartedly agree. Caring about people forms the basis for all I do at work. My expertise and product knowledge can only go so far. Genuinely valuing relationships, being respectful, and showing empathy connects me to my clients and team. I believe that my care and enthusiasm shines through in my work. WHAT NEXT? Want to talk about iTacit, leadership, or great hikes in New Brunswick? Contact me via LinkedIn Message or email: sean.eidt@itacit.com