Shadd Ring
VP Global Operations & Client Success at Ttec
Based in Hyde Park, United States
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Seniority
Other
Department
Other
Location
Hyde Park
Industry
Outsourcing and Offshoring Consulting
Company size
41K
Contact information
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s•••••••@ttec.com
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Background
About Shadd Ring
Experienced CX Vice President with a career built on leading people, building culture, and driving top tier results. Driven leader with vast experience in business transformation, client management, and leadership development. As a results driven leader I am data driven, AI savvy, and client focused on aligning people strategy with business goals and company vision. I have managed top performing teams in the US, Canada, Argentina, Mexico, South Africa, Egypt, and the Philippines. I have helped build an award winning culture that has increased employee engagement, improved client satisfaction, reduced attrition, optimized efficiency, added growth, while delivering industry best net promoter scores.
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