Shane Walker
Senior Consultant at Advanis
Based in Waterloo, Canada
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Seniority
Manager
Department
General Business & Management
Location
Waterloo
Industry
Market Research
Company size
155
Contact information
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s•••••••@advanis.net
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Background
About Shane Walker
Accomplished project management professional with 12+ years of experience managing or working as a part of project teams. Experience managing various market research initiatives from one time projects to long-term trackers including: Voice-of-the-customer/CES/CSAT/NPS trackers, transaction based customer satisfaction surveys, online/telephone/SMS surveys, API support for surveys built into applications, and various other forms of market research. Specialties- Translating technical information into customer needs and benefits - Development and tracking of project and program budgets and results - Consultative approach to developing business requirements - Client/Stakeholder focused communication - Expert level Microsoft Excel User - Working with SPSS syntax and SQL queries
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