Sherwin Ruba
IT Service Delivery Manager at Concentrix
Based in Calabarzon, Philippines
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Seniority
Manager
Department
Information Technology
Location
Calabarzon
Industry
IT Services and IT Consulting
Company size
226K
Contact information
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s•••••••@concentrix.com
Phone
5 credits+63 ••• •••• ••••
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Background
About Sherwin Ruba
A highly experienced and professional Telecoms Specialist with 13 years of significant information technology exposure. An expert with several contact center systems including Aspect Automatic Call Distributor System, Verint voice recorders, Computer Telephony Integrator, Transaction servers, and Workforce management tools. Successful and extensive handling of infrastructure upgrade implementations, patch/hotfix deployments, incident and change management. Highly adaptable with excellent grasp of written and spoken English. A leader who can function independently and deliver organizational goals.
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