Shingo Masumitsu
Customer Advocacy Executive at Dell Technologies
Based in Tokyo, Japan
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Seniority
Staff
Department
Customer/Client Service
Location
Tokyo
Industry
Computer Hardware Manufacturing
Company size
136K
Contact information
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s•••••••@dell.com
Phone
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Background
About Shingo Masumitsu
I have 34 years of experience in the IT and telecommunications industry, including 20 years at a telecommunications carrier, 5 years at a telecom equipment manufacturer, 2 years at a network integrator, and 6 years at an IT manufacturer. My professional background includes 10 years as a network engineer,5 years as a people manager, 15 years as a project manager, and 5 years as a customer success manager. Throughout my career, I have consistently delivered results by adapting flexibly to diverse corporate environments. I am particularly confident in my problem-solving skills within bilingual settings that require English proficiency—identifying key stakeholders, building collaborative relationships, and driving effective teamwork.
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