Shtiwe. Athar
Call Operator at International Committee Of The Red Cross - Icrc
Based in Palestine
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Seniority
Other
Department
Other
Location
Palestine
Industry
Non-profit Organizations
Company size
14K
Contact information
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s•••••••@icrc.org
Phone
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Background
About Shtiwe. Athar
As a Case Coordinator at Alma Health, I develop a deep understanding of our product and services and our patient’s and client’s needs to ensure successful patient outcomes and experience. I also coordinate between the patients and our internal teams to ensure smooth operations. I have a degree in English Language and Literature from An Najah National University, which helps me communicate effectively and empathetically with diverse populations. I have over four years of customer service experience, including 2.5 years as a Customer Service Agent at Reach for Telecom Services, where I handled customer inquiries, complaints, and feedback. I have developed skills in case management, casework, communication, problem-solving, and collaboration. I’m also a youth activist and a volunteer.
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