Simon J.
Manager, Technical Support at D2l
Based in Kemptville, Canada
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Seniority
Manager
Department
Information Technology
Location
Kemptville
Industry
E-Learning Providers
Company size
1.3K
Contact information
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s•••••••@d2l.com
Phone
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Background
About Simon J.
Experienced Customer Success and Technical Support Professional with over 20 years of expertise in onboarding, implementation, project management, training, and troubleshooting in high-pressure environments. Skilled at leadership and engineering-based problem-solving, driving team success while fostering a positive, motivating culture in customer facing technical teams. Highly adaptable communicator, successful at building strong relationships with stakeholders at all levels. Expertise: Customer Success, Onboarding, Implementation, Project Management, Technical Support Team Leadership and Management Customer Facing Roles C-Suite to Factory Floor Operational and Process Improvements through Automation and Self-Service
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