Stephen Higgins

Background

About Stephen Higgins

Automation & AI Leader | Product & Project Strategist | Champion of Scalable Innovation I’m a results-driven leader with over a decade of experience spearheading large-scale process automation, AI integration, and product development across the HR tech landscape. As Director of Automation at Empyrean, I’ve led initiatives that delivered measurable outcomes — from launching AI governance frameworks to optimizing over business processes and saving hours in operational time. My passion lies at the intersection of people, processes, and technology. I thrive on solving complex business challenges with innovative solutions, whether through intelligent automation, machine learning applications, or agile product delivery. I’ve successfully guided the full lifecycle of product initiatives — from roadmap design to enterprise release — always keeping stakeholder value and business impact front and center. Beyond technical execution, I’m a vocal advocate for responsible AI and future-ready operations. I’ve authored multiple thought leadership articles and eBooks on the role of AI in the workplace. Let’s Connect I'm always open to discussing innovation, AI in product design, or collaboration opportunities in the automation space. Whether you're building, scaling, or reimagining — I’d love to connect and exchange ideas.