Steve Gorman
IT Service and Support Manager at Crossroads Foundation
Based in Singapore
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Seniority
Manager
Department
Information Technology
Location
Singapore
Industry
Civic and Social Organizations
Company size
97
Contact information
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s•••••••@crossroads.org.hk
Phone
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Background
About Steve Gorman
Revolutionised IT in Crossroads Foundation including by introducing and building up ITIL based Service Management practices• Moved Cust Sat in BT from ‘neutral’ to ‘quite likely’ to ‘very likely’ to recommend BT while turning BT’s flagship Hong Kong based account from amber to green• Turned all inherited trouble areas green in various Service Management roles within IBM• Ex-IBM Top Talent Listed & winner of 3 IBM Merit Awards• Naturally adaptable, enthusiastic and personable team player and leader
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