Steven Lord
Head of Registration Service Superintendent Registrar at Royal Borough Of Kensington And Chelsea
Based in London, United Kingdom
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Seniority
Director
Department
Public Administration & Safety
Location
London
Industry
Government Administration
Company size
2K
Contact information
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s•••••••@rbkc.gov.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About Steven Lord
I am a Superintendent Registrar with an impressive track record in successful registration law and practice. Skilled at driving service improvement delivery within a legal and customer service environment, I make correct business decisions to generate ever-increasing income, whilst always putting customers at the heart of my work, and ensuring key performance indicators are exceeded. I have developed expertise in leading staff through change, achieving vastly improved departmental standards. As a service head in local government, I lead over 30 staff members in a high-performing Registrars' department. My senior management role covers business, legal, finance, marketing, operations and recruitment. A natural leader, I am ambitious to achieve the highest of standards in all of my work, and have a very keen eye for planning, precision and detail.
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