Taskin Dolani
Customer Experience Agent-technical Support at Alorica
Based in Pierrefonds, Canada
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Seniority
Other
Department
Other
Location
Pierrefonds
Industry
Outsourcing and Offshoring Consulting
Company size
71K
Contact information
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t•••••••@alorica.com
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Background
About Taskin Dolani
A responsible and ambitious graduate in Microbiology with experience as a laboratory technician, Quality Control Analyst in the pharmaceutical industry, and administrator in a healthcare setting, I bring a versatile skill set to the life sciences and healthcare sectors. My background includes managing laboratory operations while ensuring strict compliance with regulatory standards, optimizing patient care processes, and contributing to the development and safety of pharmaceutical products. As a Quality Control Specialist (Microbiologist), I was responsible for ensuring the microbiological safety and quality of pharmaceutical products through rigorous testing and method validation. I am well-versed in GMP and GLP standards, environmental monitoring, and deviations management. I also trained junior staff, ensuring high-quality production in pharmaceutical environments. In addition to my technical skills, I have experience in healthcare administration, having completed a Healthcare Administration and Service Management course at Conestoga College. I have a solid grasp of healthcare laws, including HIPAA, and am skilled in managing patient records, data entry, staff schedules, and ensuring seamless healthcare operations. As a Clinical Research Professional (CCRA + CCRC), acquiring in-depth knowledge of ICH-GCP, FDA 21 CFR 312.56.50.54, Form 1572, Division 5 of Canada, FDA regulations, clinical trial conduct and monitoring, CRF design, AE/SAE reporting, TMF setup, data management, and regulatory submissions. I have experience in preparing and cleaning clinical data for transfer to eCRF EDC/CTMS and ensuring alignment with SOPs and industry best practices. I also have expertise in subject recruitment, retention, and adverse event categorization, with experience in developing a protocol synopsis for a Phase II study on metabolic syndrome, and a JITA course to apply IT skills in the Healthcare Industry. I am keen to contribute to the advancement of healthcare and life sciences by integrating my microbiology and clinical research expertise to improve operational efficiency and outcomes.
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