Thibaut Gouny

Background

About Thibaut Gouny

With solid experience as an operational leader and proven expertise in operations, logistics, and customer service, I specialize in turning challenges into significant opportunities. Currently, I am the Head of Operations and Customer Care at Farmitoo, where I manage a dynamic team of over 20 people, bringing innovative solutions and strategic vision to continually improve operational efficiency, customer experience, and business impact. My key skills include a sharp understanding of strategy and operational needs, with an exceptional ability to solve complex problems. I am known for my reliability, creative and entrepreneurial approach, and my ability to quickly adapt to new environments. I am particularly skilled at developing and implementing key performance indicators, using tools such as SQL, Tableau, and Power BI, to drive data-based decisions. My relational ease, and my ability to discuss at all levels and on all subjects allow me to grasp each topic, and to be relevant in each identified solution or opportunity. Throughout my career, I have successfully led consulting missions for major French groups, designed reverse logistics at Tediber, and transformed operations at Farmitoo. These experiences have allowed me to develop a deep understanding of the e-commerce and marketplace markets, granting me valuable versatility to navigate various sectors. I am currently looking for my next professional challenge. I am particularly interested in roles such as Chief of Staff/Right Hand of CEO, COO, General Manager, or CEO in thriving companies. My goal is to bring my strategic and operational vision to an ambitious organization, ready to explore new avenues of growth and maximize its potential. I am also open to the idea of partnering to develop a company or a startup, with no particular sector preference. I am eager to connect with like-minded professionals, explore new opportunities, and contribute to exciting projects. Feel free to contact me to discuss how we can work together to create value and drive success.