Thomas Bilodeau

Background

About Thomas Bilodeau

Results oriented with an educational background in human resource management, who can apply intuitive leadership strategies to improve efficiency, accuracy and completeness of operations. Respected and supportive servant-leader who identifies top talent and builds trusting relationships to retain high-performers. Puts a focus on quality assurance to deliver an exceptional customer experience. Achieving positive results through change using a servant-leader approach for a global company enabled me to instill trust amongst wide-ranging groups of diverse stakeholders. My detail-oriented method of strategic problem solving and superb communication skills provided me with the ability to guide departments ranging in size from 5-80 personnel. Improving the annual performance review process for my previous employer by offering clear communication, transparency and consistent feedback augmented employee morale and engagement. Standardizing interviewing and onboarding practices allowed me to increase the success rate in hiring and retaining top talent. Analyzing services holistically, I showed my previous employer they could recognize an annual cost savings of by outsourcing work to a vendor. Certified Lean Six Sigma Yellow Belt I love the idea of working in the following areas/roles: Operations Manager, People Leadership, Process Improvement, Human Resource Specialist, Human Resource Generalist, Recruiter, Talent Developer and Human Resources.