Tim Ng

Background

About Tim Ng

A Desktop Support Analyst \ Service Centre Analyst with 8 years’ public and private sector experience with expertise in administrative functions associated with Active Directory, Exchange, Blackberry Enterprise Server, and System Centre Configuration Manager. Provided service desk and desktop support in a wide range of technologies such as Windows Operating Systems, Microsoft Office Suite, desktop PCs, laptops, printers and mobile devices. An analytical resolver able to diagnose, identify and resolve issues quickly which has resulted in reducing the need for escalation. Experienced in corporate high pressured environment and possesses excellent communication and strong organisational skills combined with the ability to successfully relate well to people at all levels. Works well as an individual, as a team player and in customer facing roles. Physically fit, able to work in confined spaces, crawl and lift heavy objects.