Todd Webb
Sr Manager Network Operations at Tp
Based in Los Angeles, United States
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Seniority
Manager
Department
Information Technology
Location
Los Angeles
Industry
Outsourcing and Offshoring Consulting
Company size
213K
Contact information
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t•••••••@teleperformance.com
Phone
5 credits+1 ••• •••• ••••
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Background
About Todd Webb
Informational technology professional with extensive experience in using ITIL framework, managing service delivery, overseeing incident management, and providing overall team leadership while meeting metrics-based service level agreement requirements Highly proficient in both technical and administrative roles helping to resolve technical problems, manage team goals, track finances and control the quality of service delivery and network operations Core competencies include managing ITIL based incident and ticketing processes, participating in problem root cause investigation, and supporting change management processes. Includes DevOps procedural integration, executive reporting reviews and meeting InfoSec compliance requirements. At the end-of-day recognize team contributions
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