Tom Masters

Background

About Tom Masters

Network Data Systems provides specialized IT infrastructure services including professional and managed services for enterprise, service provider and Federal clients. We deliver consulting, transformation and managed infrastructure services in areas such as data center, private cloud, unified communications, networking & server infrastructure and mobile device management.Our focus is to create a culture where employees are motivated, empowered and happy by delivering a customer experience that is uniquely positive at every point of contact so that our customers don’t want to do business with any other services company but us.Recent NDS accolades include:• 80% client NPS (Net Promoter Score)= minimal risk in the delivery of projects and managed services• 77% employee NPS - Happy consultants and engineers = happy clients• Service desk portal enabled for enterprise mobile device, carrier and infrastructure deployments• Awarded Cisco’s highest partner distinction; Cisco Customer Satisfaction Excellence - 6 years running• Achieved Cisco Hosted Collaboration Solutions (HCS), Cisco Powered Cloud Services and Business Communication under Cisco Powered Managed Services accreditation• Hold Cisco Gold, Juniper Operate, VMware & NetApp partnerships• 30%+ CAGR in professional and managed services growth over 5 yearsHeadquartered in the Chicago suburb of Schaumburg, IL, NDS is trusted to serve some of the nation's largest, most complex corporations and Federal government