Tony Henning

Background

About Tony Henning

IT professional with 20 plus years of progressive technical experience. I am currently the only Technician supporting 450 users at our Rolling Meadows and Itasca offices. This literally means I support every system in use at both offices. I am the sole contact for all technical issues no matter what they are or are related to. I support MAC and PC equipment, all printers, android and iPhones, iPads, hotspots, all software, enterprise or custom in-house built, literally everything. I am also required to supply back-fill support for our other locations as needed and remotely support my buildings at the same time. I created a re-use/retired pc program to edit incoming standardized tests and saved in rental costs. Assisted in several hardware rollouts and data migrations completing them on time and under budget. Continually recognized and created my own projects to keep the systems I am responsible for running at a high rate of reliability. Organized and provided leadership for technical support for several of our division’s bi-yearly sales conferences, providing technical support for up to 400 users per conference. I do have Microsoft certifications, MCP and MCSE Dell certified technician in the care and repair of Dell servers, laptops, desktops and printers. Android, Apple iPhone and Blackberry unit trained. Engaged in cross-training with other groups whenever it was offered. Specialties: Skills in Windows 2003 server, Win 10, Win 7, Win Vista, Win XP professional, Mac OS 10/OS 9. Remedy, Android support, Apple iPhone and Blackberry units, Dell and Lenovo certified in laptop, desktop and printer repair, Also have project and support experience with wireless networking WI-FI 802.11 A/B/G, system administration, networking, system migrations, disaster recovery, applications support, documentation development, systems management, server construction, project management. Active Directory experience. Time Magazine's 2006 "Person of the Year"