Tori M.

Background

About Tori M.

I’m a hospitality and guest experience professional passionate about creating personalized, memorable experiences. I currently lead a retail team at Mohawk Mountain Ski Area, where I manage operations, oversee inventory, train staff, and craft engaging customer experiences. In addition, I work at Stonybrook Golf Course, providing high-touch service and tailoring dining experiences with thoughtful menu recommendations, daily specials, and attentive guest interactions.My academic background in Marine Affairs, Business, and Oceanography (University of Rhode Island, Magna Cum Laude) has strengthened my organizational, research, and communication skills, which I bring to every guest interaction and curated experience. Previous roles, including office assistant and Marine Debris Intern, honed my abilities in event coordination, community outreach, and professional communication, specifically in Newport, RI. I excel at anticipating guest needs, coordinating multiple moving pieces, and delivering experiences that are both seamless and personalized. With strong attention to detail, creativity, and digital proficiency, I am eager to bring my hospitality and organizational expertise to a role in itinerary design, curating exceptional journeys and experiences for guests.