Tracy Poon
Director of Guest Experience at Sophia Loren Hong Kong
Based in Hong Kong, Hong Kong
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Seniority
Director
Department
Operations
Location
Hong Kong
Industry
Restaurants
Company size
11
Contact information
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t•••••••@sophialorenhouse.com
Phone
5 credits+852 ••• •••• ••••
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Background
About Tracy Poon
I have experience working in luxury hotel and hospitality professional offering over 14 years’ experience in multiple roles including restaurants and administrations areas. Guests relations with strong communicational, administrations and organizational abilities. Expertise in improving processes and maximizing customer satisfaction. I’m joining Aqua Restaurant Group since Mar 2018 and be apart of the opening team for most of restaurant, specially Tai Kwun. As my past experience I thrive under pressure and have the ability to work fast, while maintaining a professional, friendly mind-set.
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