Troy Teeples
Sr Manager, Chief of Staff, Programs and Planning, Cs Product at Ebay
Based in United States
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Seniority
Manager
Department
Operations
Location
United States
Industry
Technology; Information and Internet
Company size
22K
Contact information
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t•••••••@ebayinc.com
Phone
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Background
About Troy Teeples
At eBay, contributed over three years to shaping customer experience and operational strategies as Sr. Manager, Chief of Staff and leading PMO Programs and Planning in for our Customer Service and Marketing Technology org. Expertise spans program management, strategic and execution planning, and cross-functional collaboration to optimize customer support tools and processes. Leveraging Lean Six Sigma Black Belt credentials, supported impactful initiatives that align customer service strategies with company goals. Previous roles at eBay include developing global service design frameworks and launching critical customer service tools for Managed Payments, enhancing agent readiness and operational efficiency. Committed to delivering end-to-end customer journey improvements and fostering innovation through collaboration with product, engineering, and compliance teams. Passionate about driving scalable solutions that empower teams and improve customer satisfaction.
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