Van Rhodes

Background

About Van Rhodes

I am a 3 year project management veteran who successfully transitioned from a career in hospitality management to the IT industry. I have achieved an MBA, PMP and am ITIL certified. Leadership, planning, problem solving, scheduling labor, stakeholder relations and financial responsibility are among the transferred skills applied to daily execution of internal and client facing projects. I am Proficient in getting results and goal achievement from start to finish solutions driven activities in team centered organizations. I am an efficient producer over a busy worker. I have experience delivering projects using waterfall and agile (SCRUM) working with government and private organizations. Platforms and software I have used:Atlassian:Jira, JSM, ConfluenceMicrosoft 365: Azure Dev Ops, Sharepoint, Teams, Office applications Ivanti/CherwelProject Delivery:ITSM: CherwelApplication Development: OutsystemsInternal Applications: 1E, Atlassian/JSM Professional Experience Top-performing, result-driven executive with extensive experience in operations, customer service, administration, process improvement and quality assurance. Proven ability to analyze situations, articulate position and act as a liaison for ensuring alignment with corporate goals and objectives. Highly skilled in initiating communication and in building and maintaining relationships with internal and external clients, customers and vendors. Develops and implements strategic marketing plans, customer service programs, and effective policies and procedures. Solid background and experience in conducting process analysis to investigate issues, resolve problems and implement increased efficiencies and cost savings. Known for the ability to convert strategy into executable plans with successful results. Proven record in managing resources in seamless integration of key program elements.Specialties: Leadership ~ Strategic Planning ~ Communication ~ Budgets / P&L / ForecastingEvent Management ~ Sales & Marketing ~ Guest / Customer / Vendor Relationship ManagementNegotiations ~ Quality Assurance ~ Problem Resolution ~ Policies & Procedures ~ Best Practices Purchasing ~ Inventory Control ~ Staffing ~ Training ~ Performance MeasurementProject Management ~ Group Planning & Services ~ Menu Planning