Will S.

Background

About Will S.

Product and Program Manager - Business Management – Salesforce Administrator Results-focused Program and Product Manager offering extensive experience in the health, business, and sales industries with a specialization in business development and ensuring customer success. Partners with senior executives and company stakeholders to develop plans that meet and exceed organizational goals. Utilizes industry knowledge to encourage process developments and implementation of plans that extract maximum product value. Demonstrated ability to use and implement CRM systems for multiple companies and train users on best practices to increase efficiency and results. Additional qualifications to consider include: Business strategist with demonstrated success in managing projects that drive process improvements, reinforce company brands, and capitalize on new business development opportunities. Customer Relations expert that utilizes a consultative approach to assess customer needs and communicates product value to meet sales objectives and increase revenue. Solid understanding of business concepts with the ability to leverage technical, financial, and sales acumen to communicate effectively with executives and stakeholders as well as non-technical audiences. CORE COMPETENCIES High-Profile Client Relations Program and Project Management Customer Relations Management (CRM) Forecasting & Reporting Organizational Improvement Risk Mitigation