William D. Parker

Background

About William D. Parker

Interested in new and exciting opportunities directing the operations of performing arts organizations. Experience include founding operations manager for two non-profit organizations; created policies, procedures, reports, invoices, and contracts; maintained and followed departmental budgets; developed long term objectives and specific plans to reach goals. Recruited, trained, scheduled, supervised, evaluated and retained both paid and volunteer staff, best utilizing separate skills of staff to create common vision, produce an event, and accomplish goals. Orchestrated, directed or managed various levels of short-term and long-term production, class, staff, meeting, event and executive travel schedules. Conceptualized database structural needs to best utilize current systems and build up future systems; teamed with web developers to create online customer service systems that are user-friendly. Provided excellent customer service, answering inquiries regarding class and event registration, ticketing and subscriptions, site/room rental, concessions and merchandise via phone, email and personal contact Specialties: Non-profit arts administration Box office, ticketing, subscriptions and front house leadership Facility rentals, including scheduling, invoicing/billing and general setup and maintainence Volunteer training and coordination Advanced Microsoft Office user