Winifred D.
Senior Customer Success Manager at Remote
Based in Canada
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Seniority
Manager
Department
Customer/Client Service
Location
Canada
Industry
Human Resources Services
Company size
13K
Contact information
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w•••••••@••••••.com
Phone
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Background
About Winifred D.
Hi, I'm Winifred, I'm first a Creative and then a SaaS enabler. I'm a self-starter, an avid listener, and a detail-oriented professional with over seven years of experience working in cross-functional teams across various industries. I'm very passionate about Customer Success in the SaaS industry and I enjoy teaching people how to use software services a little too much. My goal for every client experience is to ensure I curate something exceptional that is 1 of 1 and tailored just for their needs/goals. I'm known for my out-of-the-box problem-solving. This has translated into having an over 90% client satisfaction rate retaining, managing accounts, and technically supporting clients via various CRM tools.
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