Yan Chan

Background

About Yan Chan

Remote Workteam has been serving the Canadian and US market since 2008. We strongly believe that the outsourcing models should not only benefit Fortune companies, but also small businesses that are real economy-builders and need to stay competitive for long-term sustainability.​We set out to create a business model that, for the first time, made outsourcing affordable to businesses of any size, and have successfully done just that. Like multinationals, we wanted our clients to be able to leverage labor arbitrage benefits and determined the Philippines and Vietnam as the most suitable delivery locations. The Philippines was the ideal choice for its strong English language skills, affinity towards the North American culture. Vietnam has a well educated and technically savvy population.​We provide offshore Back office operations, Customer Experience and Omni Channel support for online commerce. Our facilities feature on-site management team, fully redundant voice and data links to Canada and USA, enterprise grade network infrastructure, redundant generator sets and all of the features of a much larger provider without the larger cost.We help businesses increase sales, improve productivity, lower operational costs and respond to the needs of their customers better and more efficiently.