Zikar Eid
Quality Assurance Specialist at Percepta
Based in Sterling Heights, United States
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Seniority
Staff
Department
Other
Location
Sterling Heights
Industry
Outsourcing/Offshoring
Company size
1.9K
Contact information
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z•••••••@percepta.com
Phone
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Background
About Zikar Eid
As Supervisor and Quality Assurance Specialist of customer care department, has taken key role in improving customer experience through the following tactics: mentoring, directing, supervising overall functions and staff of customer service operation, handling top-notch professional support services, providing personal interaction, and resolving varied client inquires and complex issues
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