Zohaib Qaiser

Background

About Zohaib Qaiser

With over 16 years in multi-cultural environments in large groups namely JAZZ, Veon, Holland & Barrett for delivery of products & projects for various domains like Mobile Data, Digital transformation for omni channel experience, user experience & case management, online sale process improvements, micro-segmentation, big data/datawarehousing, eCommerce & financial services, loyalty initiatives, regulatory & business process re-engineering in agile and conventional/waterfall delivery environments from project conception to commercial launch- Experienced in handling large organizational projects like Digital BSS Stack, Opco mergers & IN swaps involving strategic decision making in coordination with top management and providing visibility to organizational stakeholders on all ongoing and upcoming initiatives- Expert in “People Management”,” Stakeholder Management” including sponsors & cross functional teams, conducting requirement sessions with CFTs, creation of business requirement documents, As-is analysis, drafting customer journeys/user stories and development of product acceptance and exit criteria along with execution of UATs/BRTs and conducting product trainings.