First Call Helpdesk Ltd logo
VerifiedOutsourcing and Offshoring Consulting· Founded 2011

First Call Helpdesk Ltd

UK Outsource Specialists - First Call Helpdesk At the helm of First Call Helpdesk, our team excels in delivering exceptional customer care, leveraging my expertise in Customer Relationship Management (CRM) and Business Management. We specialise in providing 24/7 support, adeptly handling customer inquiries, emergencies, and streamlining communication processes. My focus is on crafting tailored solutions that enhance customer experiences and support business infrastructure. Through collaborative efforts, we've become a trusted partner for businesses seeking reliable outsourced helpdesk services, from managing day-to-day customer interactions to coordinating emergency response with precision and professionalism. Operating 24/7, First Call Helpdesk is your bespoke outsource partner, providing seamless in-hours and out-of-hours support to enhance your business operations. Specialising in: Facilities Management Property Management Consumer Support Emergency Call-outs Software Support If your business has a product or Service we have a solution that will help support your customers. It's hard to find a reliable Outsource partner, so we would love to talk to you about how we can make your customers experience a better one. We act as an extension of your team, using your systems to boost CX and efficiency. Let's connect to discuss how we can support your helpdesk needs! Call 0118 919 5255 | Jane@firstcallhelpdesk.co.uk

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HeadquartersNewbury, United KingdomEmployees11(11 to 50)Founded year2011Websitefirstcallhelpdesk.co.ukLinkedIn profileLinkedIn

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Monthly traffic

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Top roles at First Call Helpdesk Ltd

9 distinct titles indexed · top 9 shown.

  • 1account manager
  • 1caregiver
  • 1customer service internal sales representative
  • 1operations director
  • 1operations manager
  • 1out of hours service agent
  • 1outsourcing operator
  • 1sales executive
  • 1support agent

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