The Digital Mole

At The Digital Mole, we believe in the power of digital services to transform the way people communicate, consume and feel. That is why we use digital technology to provide comprehensive services to small and big firms alike. We help them understand their consumers' preferences & experience with their products and services. We complement this with valuable strategies of how to overcome pain points, while optimising strengths. Our main specialty is product testing through online surveys & focus groups. We believe that unmet customer needs & expectations should drive every product & service. Customer insight should be at the centre of product target marketing, brand positioning and customer experience. Our promise to you as clients is to provide you with well crafted survey questionnaires that underpin the key components of every product's value chain - what, where, when, who, how and & why. We ensure that all aspects of your product development and management processes are accurately represented in the research instrument. We take it a step further by analysing the results using models that are unique to the digital mole and deliver value that can be realised with real results. Further to that, we also provide you with complementary services with regard to the management of your social media and digital marketing services. For the respondent, we promise to keep your information private and secure and ensure the safety of your identity. Every survey that is taken is amply rewarded with promotional gifts, vouchers and cash. So the more you participate in our surveys, the more you earn!