The Outsource Junction Ltd

The Outsource Junction is a specialist consulting firm focused entirely on delivering new and improved outsourcing partnerships. We work for both outsourcing purchasers and outsourced service providers (OSPs) – always with the same goal – launching and enhancing relationships which deliver exceptional contact centre and business process outsourcing (BPO) services. We succeed for our clients by combining uniquely comprehensive information, a network of recognised outsourcing experts and a series of proprietary strategic, commercial and operational development processes and tools. Our key service offerings are as follows: Mergers & Acquisitions: consultancy on either the buy or sell side; Contact Centre Operational & Strategic Consultancy; Service-Stats: our on-line technology for measuring quality of service and benchmarking client operations against their competitors; Match-Making Services: for clients whose role is to find, appoint and manage outsourced contact centre and BPO projects; Contact us to find out how we can help you.