Directory · CA
Telephone Call Centers in Canada
A register of firms and the professionals working at them in the Telephone Call Centers sector based in Canada. Browse the public index, then filter or export on Kipplo.
Companies
19 on file
Indosoft Inc. Call & Contact Center Software
Indosoft inc’s call & contact center software surpasses expectations with the breadth of its offerings and services. Indosoft provides complete computer telephony and communication know-how and turn-key installations for setting up inbound, outbound, and virtual call centers. Offered as On-premises, Hosted, Single or Multi-tenant deployments, we support all business formats, Enterprise to small. Key Highlights include: Omnichannel communication and collaboration (UCC): Boost your call or contact centre strategy for success. ⁃ With technology powered by our UCC solutions that provides real-time integration to enable your business to be more productive. Q-SuiteNG: Define Your Campaigns, Your way. ⁃ With our flexible design, we are able to satisfy your unique requirements with our All-In-One platform with its' vast feature set such as ACD that integrates with email and sms, Advanced Skills based Routing, IVR, Infinitely Scalable Queuing. Mission Critical focus for all, using our innovative High Availability architecture and patented Call Survival solution. Your technical team will love our robust, feature-rich API (with in-built test tools). Our platform provides a robust, feature-rich, scalable solution powering contact centers for all your end-to-end business communication needs. SynQ: Experience efficiency in your call/ contact centre. ⁃ With our next generational user interface you will be ready to make contact with your callers, how you want to. A complete platform for your critical communications. Services and Care: Skills that ensure your support needs are met. ⁃ Our aim is creating great relationships with our customers ensuring your business success. With our highly skilled technical team, this is a breeze. We have you covered for leading cloud providers like AWS, Azure or GoogleCloud, Technologies like Asterisk, Kamailio, PBX, etc. Our why? We welcome you as partners, not just customers.
11 to 50 staff
Midwest Teleservices International, Inc
Midwest Teleservices International (MTI) is a 100% Canadian owned company located in Brandon, Manitoba. Our company specializes in outbound and inbound telemarketing on behalf of telecommunications companies in Canada. Recently, MTI has also started partnership with companies from other industries. You can also visit our website for more details about the company and our people. MTI is committed to the old-fashioned business values of hard work, integrity and honesty that cemented our 25 years of trusted partnerships with our clients. We use our consultative approach to encourage a lasting partnership between you and your customers, thus increasing your customer base, reducing churn and increasing your revenue, while lowering your costs. We take great pride in offering the highest level of service in a professional and cost-efficient manner. Our sales approach, combined with our technological agility, quality assurance procedures, and commitment to customer service excellence has produced a great track record that has met or exceeded our client expectations. Our mission is to grow your business through effective marketing services, not only to increase your revenue while reducing your cost, but also to increase your brand image through customer loyalty and satisfaction. For more than 25 years, your customer has been our customer. Your business has been our business. Your success has been our success. We will continue to represent our clients with utmost pride and integrity.
51 to 200 staff
Onicall International
Assistanat virtuel - Call Center - Community Management Notre compagnie fournit la plus haute qualité des services d’Assistanat virtuel, de Centre d’appel (Call center) et de Community Management aux entreprises, sociétés et aux organismes partout au Canada et dans le monde. La qualité et la diversité de nos services nous permettent de répondre rapidement et adéquatement aux besoins et aux exigences de nos clients. Nos programmes de formation du personnel sont spécialement adaptés aux changements technologiques et sont élaborés avec efficacité et professionnalisme aux besoins du client.
11 to 50 staff
Ivox Communication
I-Vox Communication is a call management company that does outsourcing for various partners. We base the success of our organization on listening, respect and of course, a high level of customer service.
51 to 200 staff
Vitalvox
Why Choose VitalVox? Since 2008, we have been quietly revolutionizing our offerings in Contact Center Hosted Services by providing industry-specific, mission-critical PBX, ACD, and Contact Center Solutions. Utilizing the robust and infinitely scalable Indosoft's QSuite Platform, we bring you Contact Center as a Service (CCaaS) in multiple formats tailored to meet your specific requirements. This empowers you to focus on your outcomes while we ensure your technological success. Key Features: • Mission-Critical Focus: For us, mission-critical means delivering Call Survival—the ability to connect interactions seamlessly not just High Availability, providing a unified communications experience. • Modern and Simplified UI: Enjoy a contemporary and user-friendly interface for enhanced usability. • Intuitive Workflow: Administrators benefit from a simplified and intuitive workflow for efficient management. • Scripting Abilities: Equip your agents with scripting capabilities, allowing them to concentrate on effective communication. • Data Analytics Customization: Leverage data analytics tailored to your preferences, putting you in control. • Comprehensive Support: We provide support throughout your process, extending beyond onboarding to become an integral part of your team. • Automation & AI Integration: Benefit from automation and AI that enhance your workflows. Models: • Traditional CCaaS Model: Embrace the multi-tenancy model for scalability and effective monitoring of your infrastructure. • Hybrid, On-Premise or the Cloud: Enjoy the versatility of on-premise solutions with the cloud provider of your choice—AWS, Microsoft, or Google Cloud Provider. CCaaS is provided as a single instance, ensuring compliance with your enterprise requirements. • Customized Partner Solutions: Interested in selling CCaaS with unique functionality? Partner with us! We customize solutions to meet your needs and provide professional services to support your unique offerings.
11 to 50 staff
Multiply
We help companies increase there lead to close conversation rates.
1 to 10 staff
Allyvir
AllyVir Solutions is a Bilingual (English & French) virtual receptionist agency. We provide virtual receptionist services and front office support to small businesses and entrepreneurs in all industries.
1 to 10 staff
Premier Call Center
Call Center Solutions that will grow your Brand and Business. Our Call Center Agents build brand recognition and reputation through exceptional customer experience.
11 to 50 staff
Callnova
CALLNOVA Incorporated, an ideal call center service provider, is building high standards of customer experience by providing quality services. For the improvement of our department performance, we are making all of our managers and support team members quality centered. To serve large customer bases we are maintaining the use of the right call center software for smooth working operations. Here we are also working to resolve all customer-centric issues by using updated technology and free software for contact center services. For effective route callers, the implementation of ACD is a frontier and works as a foundation of our working strategy including routing, monitoring, and call metric acquisition. Having complete control over the support system we are giving generic to advance set of operations for our customer liability and satisfaction. Where all of your calls are recorded to meet quality parameters by routing callers to the appropriate department and agent. Moreover, we are a leading IVR support builder to design a flexible and hassle-free workplace. By keeping contact management capability our competent agents are tracking all of your calls and interactions to build a productive gateway for your business to have all of your data insights and information compiled in actionable form. For some dedicated sales in companies, we are offering an effective communication channel and with our positive experience, we are creating happy customers for growing companies. We are also working on cost reduction to give immense functionality and flexibility to both our users and customers.
1 to 10 staff
Turnkey Telemarketing
At Turnkey Telemarketing, we’re not just about making calls—we’re driven by a deep passion for helping both readers and publishers maintain their valuable connections to the world of knowledge, inspiration, and news. We understand the vital role that magazines play in keeping readers informed, entertained, and engaged, and we’re committed to ensuring that this relationship thrives. Founded by magazine publishers who faced the challenge of maintaining a loyal readership while keeping costs manageable, Turnkey Telemarketing was built on a simple but powerful idea: to find a better, more affordable way to retain subscribers and ensure magazines meet their audit requirements. Using our own titles as a testing ground, we refined our approach and strategies, leveraging our firsthand experience to become leaders in the magazine subscription renewal industry. Our services extend beyond just retention; we offer a comprehensive, data-driven approach that maximizes revenue by targeting the right audience with the right message at the right time. We understand the complexities of magazine circulation management, and our advanced telemarketing solutions are tailored to meet the unique needs of publishers, large and small. From increasing subscription renewal rates to reducing churn and offering personalized outreach, we pride ourselves on providing cost-effective, results-driven solutions that enhance both publisher profitability and reader satisfaction. At Turnkey Telemarketing, we’re not just helping magazines survive—we’re helping them thrive in an ever-changing digital landscape. Our expertise, combined with our dedication to quality and affordability, makes us the trusted partner for Turnkey Telemarketing was founded by magazine publishers who wanted to find a better and more affordable way to maintain their readership base to maintain their audit. Using our own titles as a start, we have honed our expertise to become leaders in magazine subscription renewal services.
11 to 50 staff
Ez-Bdc
EZ-BDC est une structure de Centre de développement des affaires au Québec qui accompagne les entreprises de différentes tailles dans le développement de leur business. Nous vous simplifions votre quotidien à travers la réduction de vos coûts fixes et l’augmentation de votre performance. Notre entreprise s’adapte à votre réalité et aux logiciels d’exploitation de votre société pour vous faire vivre une expérience optimale.
11 to 50 staff
Ys-Canada
Fort de son savoir-faire de plus de 20 ans dans les télécommunications, la monétisation de contenu, les services de paiement on-line, notre équipe d’agents hautement qualifiés et notre technologie de pointe, Your Solutions s’engage à offrir une expérience exceptionnelle à chaque interaction.
51 to 200 staff
Omni-Channel Moving Assistant
We offer a range of services, such as inbound and outbound call centers, email support, social media management, and more. We have a team of trained and experienced agents who can handle any type of customer inquiry or complaint. We also have a technology platform that allows us to monitor and measure our performance and quality.
11 to 50 staff
Callplex Canada Inc
Callplex outsources your Customer Care and Sales to help your company save money and scale faster. We provide near-native-speaker agents at competitive prices while ensuring data security.
51 to 200 staff
Cauca
CAUCA est spécialisé dans les demandes d’intervention d’urgence ou municipales, au service des citoyens. L’organisation est composée de 2 centres d’appels primaires (9-1-1 et municipal) et de centres secondaires en incendie, en santé et en urgence municipale. CAUCA offre aussi des solutions technologiques pensées et développées par son équipe de développeurs, pour soutenir le travail des intervenants d’urgence et municipaux. L’organisation dessert plus de 580 municipalités du Québec et emploie près de 150 employés, dont plus de 95 répartiteurs d’appels d’urgence ou municipaux. Cela représente 1,7 million de citoyens desservis au Québec, localisés dans 13 régions administratives de la province, et près de 700 appels traités annuellement.
51 to 200 staff
Organic Lead Hub
Unlock a Stream of High-Quality Leads Directly to Your Business!
1 to 10 staff
Your Best Solutions
Fort de son savoir-faire de plus de 20 ans dans les télécommunications, la monétisation de contenu, les services de paiement on-line, notre équipe d’agents hautement qualifiés et notre technologie de pointe, Your Solutions s’engage à offrir une expérience exceptionnelle à chaque interaction.
51 to 200 staff
Ac Pro Connect
Nous offrons des solutions fiables et efficaces permettent aux entreprises de se concentrer sur leurs priorités tout en offrant un service irréprochable à leurs clients *Externalisation et sous-traitance *Télésecrétariat et réception téléphonique *Service client et prise de rendez-vous *Télévente et fidélisation client
11 to 50 staff
Télémarketing Performance Centre D'appels Prise De Rendez-Vous Formation
Télémarketing Performance est fier de fournir des solutions de télémarketing originales et unique qui vous démarqueront de toute compétition. Une croissance rapide favorisant un développement continu de vos ventes, produits ou services. À des tarifs vous permettant d'accélérer votre développement d'affaires. Nos services couvrent tout le cycle de vie de vos clients : de la conquête à la fidélisation. Pour toutes nos solutions en télémarketing visiter notre site internet où contactez-nous dès maintenant et découvrez la puissance de notre expertise en télémarketing!
1 to 10 staff
