Alexander Hamel

Background

About Alexander Hamel

Customer Contact Company laat contactcenters excelleren en helpt medewerkers en management om trots, met passie, professioneel hun vak uit te oefenen. Op een verrassende manier die klanten herkennen en waarderen. De mens als uitgangspunt, aan beide kanten van de lijn. Customer Contact Company helps contact centers to excel and helps employees and management to execute their profession with pride, passion and professionalism. In a surprising way that customers recognize and appreciate. The human being as a starting point on both sides of the line. Alexander has experience in Customer Service, Management, Integrations, Migrations, Change Management, Management Consultancy, Strategy, Quality Management, Marketing, Wholesale, Business Development Specialties - Leading the integration of customer service departments (organizations and/or systems)- Leading migrations with focus on managing the customer and employee impact - Generating and implementing sustainable improvements - Starting new departments and forming successful teams - Strategy development, communication and implementation - Marketing and sales campaigns - Product development and introductions - Negotiating wholesale deals - Preparing and executing auctions