Henk Jager
Chairman Expert Group Online Experience at Klantenservice Federatie
Based in Blaricum, Netherlands
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Seniority
C-Team
Department
General Business & Management
Location
Blaricum
Industry
Consumer Services
Company size
38
Contact information
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h•••••••@klantenservicefederatie.nl
Phone
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Background
About Henk Jager
Extensive experience in customer experience as a voice of the customer program manager, strategic digitalisation manager, human experience consultant, channel manager and project lead. Certified CX Professional, Lean Black Belt and Agile Scrum product owner. Highly results-driven, a positive thinker and innovator. Key words: customer experience, human excperience, digitalisation, lean black belt, agile scrum product owner, scrum master, customer surveys, NPS specialist, project management, marketing, webcare, channel strategy, coaching, customer contact, management reports, campaign management, artificial intelligence henkjager@hotmail.com
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