Kim McInnes

Background

About Kim McInnes

I’m a people and culture strategist who supports individuals and organisations to thrive, building human-first workplaces and personal growth pathways where performance, wellbeing, and potential rise together. Known for turning culture into something you can feel and measure, I bring clarity to the intangible and energy to the systems that support it. I specialise in unlocking potential, shaping meaningful experiences, and creating lasting, human-centred change. I draw on the science of what helps people thrive, from positive psychology to emotional intelligence, values, and purpose, and translate it into practical ways to elevate people and culture. My approach to mental health and psychosocial wellbeing blends education and compliance, helping organisations design work that’s safe, sustainable, and supportive of human potential. Whether I’m coaching someone through a personal crossroads, facilitating a group session, or guiding transformation at scale, I bring grounded strategy, deep curiosity, and an unshakable belief in human potential. My work has helped drive a 70%+ uplift in NPS through customer experience systems, and sustained >85% engagement across teams in culture-first organisations. On the creative side, I’m a writer, published author and singer/songwriter. Tapping into creativity and self-expression helps me find deeper purpose stay connected to my essence and drive. Across everything I do, I stay rooted in what’s real, guided by integrity, heart, intuition, and a deep connection to my own and others’ lived experiences.