Lucy Proctor

Background

About Lucy Proctor

With over 20 years of HR experience, I focus on strategic planning, employee relations, and organisational change management, combined with a hands-on approach. My emphasis is on supporting clients in addressing complex people challenges and aligning HR strategies with their broader business goals. Whether it's recruitment, training, or succession planning, I am committed to driving initiatives that enhance employee engagement and organisational success. A strong advocate for employee wellbeing, I work to foster a positive and supportive workplace culture where individuals and teams can thrive. Collaboration is at the core of my work, ensuring tailored solutions that deliver sustainable results. My aim is always to partner with clients to achieve meaningful change and build strong, resilient organisations. About MAD-HR With offices in Norfolk, Suffolk and Essex, MAD-HR delivers retained, coaching, adhoc, strategic and coaching services. Award winning and trusted across the East of England, the company has become a go-to HR department for many, committed to the success of your business, and to the development of your team. Our online toolkit puts you in the driving seat, giving you always-on access to compliant documents and resources. We work with: Business Owners, Managing Directors, Finance Directors, Entrepreneurs, General Managers, leaders and line managers. We help you: Focus on your day job, tackle employee issues, have the right policies and procedures in place, feel supported and directed, remain compliant, achieve efficiency as if we were your ‘inhouse’ HR team. We’re true to our name: MAD-HR stands for Make a Difference – because our core intent has always been to be the difference in your business, helping you achieve your ambitions faster and more effectively. Don’t just take our word for it: We’re always happy to share testimonials and connect you with our client community. Contact: Ipswich 01473 360160 | Norwich 01603 791256 | Chelmsford 01245 410201 hello@mad-hr.co.uk