Luigi Demunnik

Background

About Luigi Demunnik

Strategic Planning & Results-Based Operations Proficiency in operational management and inter-UN agency coordination with regards to Common Services, procurement, contract management, budgeting, security, project management, staff recruitments, etc. Responsible for the design of the UNDG Business Operations Strategy (BOS); experienced with developing RBM frameworks; reporting on results achieved against KPIs Provided substantive advisory to OMTs on how to enhance quality of harmonized operational services, reduce transaction cost with a particular focus on client satisfaction and client responsiveness Partnered up with other UN agencies and led the development of standardized cross-functional operational solutions for immediate implementation at country level Thorough knowledge and understanding of UN agencies' mandates and operating models of 'clients' and stakeholders – within UNCTs, HQs, other UN Agencies, etc. CIPS level 3 certified Change Management Proficiency in change management in particular with regards to enhancing cost effectiveness and efficiency of UN presence at HQs, regional and country levels - including change strategy formulation, stakeholder engagement, SWOT analyses Experienced in Business Process Mapping (BPM) and Business Process Re-engineering (BPR) Knowledge Management Adept in the development of standardized tools, guidelines, and manuals Experienced with the design and roll-out of online knowledge bases, dashboards and technical support systems