Mark Hilderbrand
Chat Sales Representative at Ttec
Based in Melbourne, United States
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Seniority
Staff
Department
Sales & Business Development
Location
Melbourne
Industry
Outsourcing and Offshoring Consulting
Company size
45K
Contact information
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m•••••••@ttec.com
Phone
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Background
About Mark Hilderbrand
Certified Teacher of English as a Foreign Language (TEFL) with experience instructing students of various ages and backgrounds. Call Center Outsourcing Team Leader with progressive experience managing customer service representatives (email, inbound calls, and outbound calls). Advanced from Customer Service Agent to Team Lead for a renowned, world-wide outsourcing company, facilitating significant campaign growth. Successfully performed various Human Resource related duties, including interviewing, training, coaching, and conflict resolution. Having travelled and worked abroad, possess strong cultural sensitivity and understanding.
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