Mo Bellio

Background

About Mo Bellio

President of Call Center Training Solutions, founded-1991. Overview: We work with sales and customer care centers in the US and globally. Our expertise - significantly improving the communication between Agents and Clients and between Supervisors and Agents. We provide proven, fully customized training programs in Sales, Service and Floor Management. Fully Customized Live Courses • Telephone Sales Mastery (Inbound and Outbound) • Superior Service • Call Center Floor Management Client Size: 5 agents to agents. Focus on Metrics: We help our clients reach new heights in metrics, whatever your goals (fully sustainable long-term as well). The Call Center Floor Management program is our clients' secret to sustainability. Our top goal is to give you a great ROI this year and long-term. Clients: Adobe, Amazon.com, American Express, AT & T, Bank of America, British Airways, Boston University, Centene Insurance, DHL Express, Deluxe Corporation, Esurance, Express Scripts, HBO, Hewlett Packard, Shaw Cable, Sprint, Telus, University of Miami, US Bank and many others. Helpful Links Call Center Training Solutions web site Live Webinars -"Booster Series"​ Client Case Studies & Successes Management Videos Contact mo@cctrainingsolutions.com cell: 954-557-6098 company: 954-729-2160 I welcome the chance to speak with you and learn more about you and your organization.