Verified recordEducation

Neima Owji

IT Training & Education Focus at Outskill

Based in Arlington, United States

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Seniority

Other

Department

Other

Location

Arlington

Industry

Education

Company size

199

Contact information

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Email

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n•••••••@outskill.com

Phone

5 credits

+1 ••• •••• ••••

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Background

About Neima Owji

Former top-performing sales and support professional now pivoting into IT, with hands-on Tier 1 support experience and a strong foundation in troubleshooting, customer service, and technical tools. Certified in Cisco CCNA and CompTIA Security+, with direct experience handling password resets, user access issues, and ticketing systems like Remedy. I’ve also worked in high-pressure environments like traffic control centers and inbound call centers, where fast thinking, clear communication, and process discipline were essential. Recently completed a 16-hour global AI training with over participants from 150+ countries to stay ahead of emerging technologies in tech support.

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