Vithal Pol

Background

About Vithal Pol

I am a person who believes that extraordinary results can be achieved by enabling people and empowering them to take decisions. My objective is to help develop winning teams founded on principles of ethical and result oriented business practices while stretching myself to learn continuously and be able to add value to the organization and self. With 15 years of experience across Contact Centre Operations managed more than 600 FTEs and revenue up to $30million. Proven results across key areas of KPI’s and Revenue/GP targets, managing high performance teams across multiple sites globally. Ability to lead & execute on broader strategy, work with globally connected teams and a strong understanding & appreciation of cultural nuances of multiple Geographies/Countries. Effective interaction at all levels of client organization, internal stakeholders, with a strong understanding of trends and client requirements. Knowledge of Industries like Background Screening, Telecom, Travel, Internet Service Provider, Airlines, E-Commerce, BFSI, Retail and Automotive for clients from EMEA, America, Canada, Middle East, Africa and Singapore.